Cargo and Shipping Policy
All orders placed on www.lamelon.com will be delivered to customers by a shipping company.
There are a few issues to be considered regarding shipping.
How should I receive my cargo package?
As the shipping company races against time, they would like to deliver the cargo and leave as soon as possible. But there is an important consideration.
You should not sign the delivery form without before you receive the cargo package.
You should check the cargo package for any damage due to shipping before you sign the delivery form.
If there is any damage on the package, do not sign any document and return the package to the shipping agent for a report.
Your new products will be shipped as soon as possible.
lamelon.com will not be responsible for any damaged or missing product if the products received came in a damaged package.
Is there a deformation in the package delivered?
If the cargo package has any deformation or if you suspect that the products might have been damaged, open the package in front of the shipping agent before signing the delivery form to check the physical state of your products.
You can sign the delivery form if you see no problem.
If you believe that the products in the package have been damaged, do not accept the products and ask the shipping agent for a damage report. (Do not accept the products for which you have filled in a report. Products need to be returned to lamelon.com.) These products will be replaced and shipped to you.
There are a few issues to be considered regarding shipping.
How should I receive my cargo package?
As the shipping company races against time, they would like to deliver the cargo and leave as soon as possible. But there is an important consideration.
You should not sign the delivery form without before you receive the cargo package.
You should check the cargo package for any damage due to shipping before you sign the delivery form.
If there is any damage on the package, do not sign any document and return the package to the shipping agent for a report.
Your new products will be shipped as soon as possible.
lamelon.com will not be responsible for any damaged or missing product if the products received came in a damaged package.
Is there a deformation in the package delivered?
If the cargo package has any deformation or if you suspect that the products might have been damaged, open the package in front of the shipping agent before signing the delivery form to check the physical state of your products.
You can sign the delivery form if you see no problem.
If you believe that the products in the package have been damaged, do not accept the products and ask the shipping agent for a damage report. (Do not accept the products for which you have filled in a report. Products need to be returned to lamelon.com.) These products will be replaced and shipped to you.
